Project management concepts and processes are being implemented in the strategic planning of service and operational processes. The technique involves re-engineering processes with new and innovative ideas and therefore more effective, productive, and efficient ways of doing business.

The purpose of this article is to offer insight to Project Managers as to how to develop a Communications Plan. In order to achieve this learning, this Communication Plan is established to monitor the launching of a fictional, locally owned and operated Weight Loss Center headquartered in the Denver Technological Center (DTC) area of Centennial, Colorado.

It will begin with an overview and analysis of the DTC project, including the ingredients for project success. It will provide suggestions for a forecast of the time required to complete the project. It will conclude with the project closure process.